How to Launch a Successful Business: 10 Practical Steps to Build Your Creative Empire

Starting a creative business can be equal parts exciting and overwhelming—but with the right strategy, it’s absolutely possible to build a thriving business doing work you love. Whether you’re a designer, illustrator, copywriter, or creative all-rounder, these ten tips will help you lay a solid foundation, attract dream clients, and grow with confidence.

Here’s how to launch a successful creative business in 2024 and beyond.

1. Find Your Specialty

Before anything else, get clear on the type of work you want to do and who you want to work with. This is where your skills meet a specific need in the market—whether that’s editorial illustration, brand design for eco-friendly startups, or packaging design for small-batch beauty brands. Being known for something makes it easier for clients to find (and remember) you.

2. Invest in Branding Early

Your brand is more than a logo—it’s the visual and verbal identity that helps clients understand what you do and why you’re different. When you're starting out, it’s tempting to skip this step or cut corners—but the truth is, your branding sets the tone for how professional and established you appear.

3. Create a Portfolio That Works for You

A strong portfolio doesn’t just showcase your skills—it shows potential clients how you solve problems. Curate your best work, include short case studies, and make sure your site is easy to navigate.

Not sure where to start? Check out my blog post on creating an optimised portfolio here, plus guides and resources inside The Creative Toolkit.

4. Set Clear Goals and Fair Rates

Know what you want to achieve—this could be income goals, project types, or how many hours a week you want to work. From there, establish pricing that reflects your experience and the value you bring.

5. Build a Strong Online Presence

Your website, LinkedIn, and social media platforms work together to show the world who you are and what you do. Post your work, share your process, and speak directly to the clients you want to attract. Show up consistently, and let your online presence work behind the scenes to bring in leads.

6. Network Thoughtfully

The best freelance opportunities often come from relationships. Join online communities, reach out to peers, comment on others’ work, and attend virtual or local industry events when you can. You never know which connection could lead to your next big project.

7. Master Time Management

Freelancing gives you freedom—but only if you learn to manage your time. I like to use time-blocking to structure my days, and I rely on Toggl for time tracking. It helps me stay focused and ensures I’m not overworking myself (because burnout isn’t the goal).

8. Communicate Like a Pro

Clear, friendly communication builds trust and makes every project run smoother. From onboarding to delivery, keep your clients in the loop. Use tools like Notion, Trello, or even simple email check-ins to keep things on track.

9. Keep Learning

The industry is always evolving. Stay sharp by learning new skills and refining your current ones. I’ve been using Skillshare for years—it’s one of my favourite platforms for levelling up, with courses on everything from illustration to marketing to business strategy.

10. Stay on Top of Your Finances

You’re not just the creative—you’re also the finance department. Use tools like Xero or Wave to manage your income, track expenses, and prep for tax time. Setting up good financial habits early will save you so many headaches later.

Wrapping Up

Launching a successful freelance business isn’t about doing everything at once—it’s about laying the right foundations and building momentum over time. Define your niche, present yourself professionally, and never stop learning. With strategy, consistency, and a little courage, your freelance empire is closer than you think.

Want more step-by-step guidance, pricing templates, or outreach scripts? You’ll find them all inside The Creative Toolkit—created especially for freelance illustrators and designers ready to grow their business with confidence.


Looking for resources? I’ve got you covered:



Shira Bentley

Shira Bentley is a Sydney based illustrator and graphic designer with over 14 years of professional experience as a creative professional. Specialising in user experience driven design and visual communication, she uses her multi-disciplinary experience, technical expertise, and creative thinking to assist in the growth and development of organisations such as Google, Pfizer, Greenpeace, Transport for London, The London Journal and National Science Week.

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